ABOUT US
Protecting your world with innovative solutions
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Proliance focuses on building relationships grounded in trust and open honest communication. With over 35 years of experience in the security industry, our management team is well equipped to devise a plan to meet your security needs.
We will listen to your concerns, do our own assessment, and provide you with a custom plan to protect your people, business, and assets. To further enhance the experience and increase protection, we provide 24/7 support and dispatch services.
Your satisfaction is important to us, which is why our customer service managers will be in regular contact with you to make sure you’re happy with the job we’re doing.Â
We strive to not only meet, but to exceed your expectations!
OUR PHILOSOPHY
At Proliance, we work hard to earn your trust, exceed your expectations, and provide you with peace-of-mind. We're able to accomplish this by focusing on 3 key areas: client satisfaction, employee support, and a foundation of trust.
- Client Satisfaction
- Proliance strives to provide an exceptional level of service to our clients at every stage of our process. We make it our priority to have a thorough understanding of each client’s site, allowing us to provide customized solutions.
- Employee Support
- We encourage employees to achieve their personal best and believe in giving them the tools and training they need to succeed. Our philosophy of promoting from within is designed to reward hard work and effort, while creating high employee satisfaction.
- A Foundation of Trust
- At Proliance, our adherence to a strict ethical code underpins all interactions we have with our clients. We are accountable to our clients and work hard to earn and keep their trust because we believe our success is measured by their satisfaction.
Why Choose Us
WHAT SETS US APART
Highly Trained Guards
Through a rigorous selection and specialized training process, Proliance produces security guards that are highly trained and fully vetted. Experienced management provides ongoing supervision and support so each guard develops their full potential and exceeds your expectations.
Responsive to Client Needs
Our client-centric approach puts you at the centre of everything we do. We are committed to providing you with the best possible experience in all your interactions with Proliance and take-to-heart any feedback we receive to improve our service.
Emergency Support
Proliance recognizes that life is unpredictable and emergencies can, and do, happen any time day or night no matter how much we try to prepare. That's why our management team is available any day/any hour to respond to client and staff emergencies.
Crisis Response
When an extraordinary situation occurs, our guards are trained and ready to respond. From natural disasters to active shooter reports to drug overdoses, Proliance guards are able to draw on their previous training and knowledge to manage any crisis.
Experienced Management
With over 35 years of combined management experience in the security industry, our team has the knowledge and expertise to manage any situation that may arise. Clients and employees both benefit from their experience and ability to skillfully navigate everyday and unexpected situations.
Innovative Approaches
Proliance continuously seeks out ways to improve our services. Thorough utilizing the latest tools and technologies, we are able to provide our clients with a superior service experience.
